Affordable Cloud Help Desk Software & Incident Ticketing System that is EASY to use!
No credit card. No contracts
All conversations in one place – Email, Social, Voice, Chat
“Most Affordable” and awarded Cayzu the highest User Experience Score of any helpdesk ticketing platform
Capterra
Of the top 3 vendors, Cayzu is easily the best bang for your buck
Mark Sullivan, reviewer
Trusted by 20,000+ Companies,
Help Desk Solution Agents & Service Desks
HelpDesk Software
Solves The Following:
Agents repeatedly say
the same things
Agents frustrated with
current processes
Hard to support multiple products,
languages, or timezones
Customers take out
frustration on agents
Customers opening
unnecessary tickets
Too many tickets
No credit card. No contracts
No credit card. No contracts
Verticals
Enterprises
Reduce large ticket volumes while increasing customer satisfaction
IT Services/Software
Keep customers happy while solving complex technical issues
Government
Reduce wait times, workload, mistakes and repeat tickets
SMB
Cut ticking inefficiencies with best practices
Marketing Agencies
Impress clients with better service to grow your accounts
Construction
Better support means more repeat contracts
Education
Support your students, staff and campus community
No credit card. No contracts
Help Desk Software Users Want More…
Our Customer Service Desk Application Delivers
90% unsatisfied with response time from other vendors*
77% unsatisfied with self-help solution from other vendors*
No credit card. No contracts
Large and Small Companies
No credit card. No contracts
Try all features for free. No credit card, contract
or obligation.
Help Desk Software Tips
- CRM - Start With The Customer June 26, 2019When considering a CRM solution of any kind, always start with the needs of the customer and their expectations before looking at technology as the solution. Remember technology gives you the tools to enhance the customer interaction but it needs to be in line with what customers want and expect from your company.
- Consistent Channel Strategy June 25, 2019Last week, a VP of a major international business told us how he tried to order some goods over the net from a well known brand name. After completing his shopping he proceeded to the on-line checkout, his order was refused as he was not allowed to ship to a different address other than his […]
- How long have you worked here? June 24, 2019Here is a great and simple idea to help your staff get to know each other and also help recognize staff who have been with the company some time. It works where you have staff who work at the same desk every day! Create chair back stickers that have their name and also how many […]
- Name/Extension June 23, 2019Today, when I call a large company I expect to be put through to a large contact center. I also expect that I may need to speak to several different people to resolve a query or complete a transaction. Make it easier for customers like me and allow agents to give out their name or […]