Affordable Cloud Help Desk Software & Incident Ticketing System that is EASY to use!
No credit card. No contracts
All conversations in one place – Email, Social, Voice, Chat
“Most Affordable” and awarded Cayzu the highest User Experience Score of any helpdesk ticketing platform
Capterra
Of the top 3 vendors, Cayzu is easily the best bang for your buck
Mark Sullivan, reviewer
Trusted by 20,000+ Companies,
Help Desk Solution Agents & Service Desks
HelpDesk Software
Solves The Following:
Agents repeatedly say
the same things
Agents frustrated with
current processes
Hard to support multiple products,
languages, or timezones
Customers take out
frustration on agents
Customers opening
unnecessary tickets
Too many tickets
No credit card. No contracts
No credit card. No contracts
Verticals
Enterprises
Reduce large ticket volumes while increasing customer satisfaction
IT Services/Software
Keep customers happy while solving complex technical issues
Government
Reduce wait times, workload, mistakes and repeat tickets
SMB
Cut ticking inefficiencies with best practices
Marketing Agencies
Impress clients with better service to grow your accounts
Construction
Better support means more repeat contracts
Education
Support your students, staff and campus community
No credit card. No contracts
Help Desk Software Users Want More…
Our Customer Service Desk Application Delivers
90% unsatisfied with response time from other vendors*
77% unsatisfied with self-help solution from other vendors*
No credit card. No contracts
Large and Small Companies
No credit card. No contracts
Try all features for free. No credit card, contract
or obligation.
Help Desk Software Tips
- Front Line Input September 16, 2019When was the last time you asked your front line staff what you can do to improve sales results, improve service and performance, reduce cost, etc? Many external consultants and advisors you could hire, often do just this, and come up with some great ideas to help your business. So what are you waiting for?
- ECruitment September 15, 2019When recruiting agents/reps who will be dealing with net based activity, build into the recruitment process a ‘chat’ session early into the process. This way you can test the candidates’ net etiquette, their typing skills and grammar.
- Record Praise September 14, 2019Often we measure customer’s complaints and record the results. In some companies they measure praise against the number of complaints. Research often shows that we are more likely to receive complaints than praise, but in some world class organisations there can be several times more positive feedback than negative! Start recording praise from today and […]
- Forecasting September 13, 2019Are you involved in forecasting call volumes? If so, then one certainty is that you will probably spend some time reviewing historical call volumes, maybe even e-mail, fax, etc. to help you forecast accurately in the future. When you do, even if you have a forecasting system that calculates it for you, it is good […]