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4.9
The “Most Affordable” and highest User Experience Score of any helpdesk ticketing platform.
Agents repeatedly say
the same things
Agents frustrated with
current processes
Customers take out
frustration on agents
Customers opening
unnecessary tickets
Reduce large ticket volumes while increasing customer satisfaction
Cut ticking inefficiencies with best practices
Keep customers happy while solving complex technical issues
Impress clients with better service to grow your accounts
Reduce wait times, workload, mistakes and repeat tickets
Better support means more repeat contracts
Support your students, staff and campus community
Support your students, staff and campus community
90% unsatisfied with response time from other vendors*
77% unsatisfied with self-help solution from other vendors*
