Built in global search let’s you find what you’re looking for quickly. Includes tickets, replies, FAQs (private/public) and contacts.
Change ticket types, status and source in real-time.
Provide a better end-user experience by allowing file attachments up to 50mb per ticket.
Stay more organized or organize your system with tags.
Customize your email signatures using our powerful built in HTML editor.
Provide your customers with a big business feel by providing automatic responses.
Provide better support by getting real time feedback on how you’re doing with surveys.
Set unique signature for each mailbox.
Retain your brand’s identify with your own custom domain URL that remains fully encrypted using 256 bit encryption.
Round RobinFully Encrypted with 256 bit SSL
Your Self Service Portal is fully encrypted at all times with our PLUS & FREEDOM plans.
Manage Topics, News & Articles
Manage news, articles and FAQs so that your customer information is always up to date.
Cayzu makes finding an answer a breeze with real time indexed searches.
Manage Customer Ticket History
Your customers will thank you for the ability to manage their own support tickets.
Enable your customers to get support in their own native tongue.