Empower your customer service employees

4 Effective Ways to Empower Customer Service Employees

At Cayzu Helpdesk we believe that your employees are just as essential to your growth and success as your customers are, which means that your employees should have the tools and information that they need to feel confident in themselves as well as the job that they perform.  Take your business and employees to the […]

Customer service lessons learned from the World cup

What the World Cup Can Teach You About Customer Service

Whether or not you’re a fan of soccer, chances are good that you’ve at least heard or seen a bit of the World Cup. The FIFA World Cup was first played back in 1930, and since then it has become the largest single-event sporting competition in the entire world. While the World Cup only rolls […]

Don't get buried in email support. Get a customer support solution.

Six Reasons to Upgrade from Email to a Customer Service Solution

I know how many problems email can cause for emerging businesses. Your business might not be large enough to warrant outsourcing customer service, but it might be too large to handle without an automated system. Sooner or later, your startup will outgrow email as a quality customer support solution. You can effectively use a shared […]

How to make your customer love you again

5 Ways to Make Customers Love You Again

When it comes to business, there’s always room for improvement, and that’s especially true when it comes to customer service. You might not be fully aware of just how important good service is to your customers, and often times it is more important than how much they pay for your products and services. Put the […]