E-commerce shopping card

11 WINNING Customer Service Tips for E-commerce (none from Charlie Sheen)

With e-commerce sales set to top 1.4 trillion by 2015, online retail is a market that can’t be ignored. And as online retail – or e-tail – becomes a normal part of customers’ purchasing habits, e-tailers have to offer their customers more than the novelty and convenience of shopping online. One of the biggest complaints of […]

Cayzu Help desk

Does the world really need another Help Desk Solution?

Why we built Cayzu – the Simple, Affordable, Help Desk Solution for Small Businesses. It all began a couple years ago when we started talking about a better help desk solution. All of us had been involved with companies reliant on Help Desk software, but none of them ever provided a complete package. We knew […]