Helpscout alternative

Why switch from Help Scout?

Find out how Cayzu is different, why others choose us,
about our popular features and what reviews are saying.

Why small businesses choose Cayzu

Here are the top five reasons.

1

Much easier Customer experience: Cayzu works similar to your manual email method but with the automation and intelligence to help you be more productive and responsive to your customers.

2

Designed for small and mid-sized businesses up to 100 users, Cayzu is optimized for your organziation, costs less and takes less time to train your team.

3

Multi-brand: Support for multiple brands is part of Cayzu workflow, without the need to connect multiple accounts.

4

Automation: Cayzu’s automated assignment rules are easily integrated into your existing workflows.

5

Self-service: Create self help Consumer Portal as part of your multiple branding setup that is integrate with the help desk.

How many agents on your team?

Basic

$4Enter Agent# Above

per agent
per month

  • Email channel
  • Social channels
  • Basic knowledge base
  • Web widget

Team

$9Enter Agent# Above

per agent
per month

Basic, plus...

  • Assignment rules
  • App integrations
  • Time tracking
  • Custom domain mapping

Pro

$19Enter Agent# Above

per agent
per month

Team, plus….

  • Multilingual content
  • Reports & dashboards
  • SLAs and business hours
  • Single sign-on
  • Custom fields
  • Asset management
  • Multiple ticket forms
  • CSAT Surveys

Enterprise

$29Enter Agent# Above

per agent
per month

Pro, plus….

  • Custom agent roles
  • Multibrand support
  • Portal customization
  • Custom ticket Views
  • Agent round robin
  • Rest based API

Enterprise Plus

$39Enter Agent# Above

per agent
per month

Enterprise, plus….

  • IP whitelisting
  • 99.9% uptime SLA
  • Custom license agreement*

Want even lower costs and/or don't like "per agent" pricing?

Our Freedom Plan is a fixed price of $369 per month for up to 70 agents and all features are included (Enterprise Plus level).

Only need the basics? The Free Plan includes 3 users and fewer features. You can downgrade during or after the trial.

ALL PAID PLANS INCLUDE

  • Unlimited support
  • Regular free updates
  • Anywhere, anytime access
  • Automatic backups
  • Access to free apps integration
  • Mobile apps
  • Secure data protection
  • No Contracts
  • No software install

Want to find out more? See features or find out why customers love Cayzu

How does the 14-Day free trial work?

Sign-up and get access immediately to all features for 30 days. Use our Free plan forever after the trial or stay on a premium plan.

What payment methods are accepted?

Monthly billing is credit card only. We can accept check or PayPal for annual billing.

Can I upgrade anytime?

Yes. Cayzu is a pay-as-you-go service. You can upgrade, downgrade or even cancel at any time. There is never a cancellation fee!

Can I setup multiple brands in one account?

Yes! Cayzu can support unlimited brands setups within the same account.

Choose your pricing plan after your free trial

Try every feature, no credit card required

Try Cayzu for free

Try Cayzu for free. No credit card, contract or obligation.

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