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Elevate your Help Desk Ticket System to the Cloud.
- Intuitive Workflow
- Real-Time Reports
- Seamless Team Collaboration
- Happy Customers
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“Thanks to Cayzu our small team of 8 support agents can provide BIG customer service. Cayzu has all the features we need with no bloat, complexity and at the best price that no one else could touch. We started utilizing this easy to use service the same day we activated it!”
Anthony Boffice – Diversified Imports
By putting the end user experience first, Cayzu created a cloud-based help desk solution that makes your customers’ lives easier. With Cayzu, 50% of help requests are resolved before they’re ever even submitted, thanks to our proprietary auto suggest technology.
GET ANSWERS ANYTIME
Provide a wealth of information using your own branded knowledge base. Reduce calls and increase customer satisfaction.
SUBMIT & TRACK TICKETS
Empower customers to submit and track tickets any time or provide automated responses even when you are not available.
Re-brand all aspects of your end user support portal with Cayzu. Use your logo colours and even URL.
Powerful Reporting. Valuable Insights.
Beautiful and informative reporting tools enable you to gain incredible insight into the needs of your users and support team.
Get more out of Cayzu Help Desk by integrating it with other powerful tools such as Salesforce, Survey Monkey, Google Analytics and more.
Social Support Integration.
Pro-actively identify customer needs before they become problems by aggregating Facebook and Twitter comments in your help desk portal for easy access.
Stay connected. Anywhere.
With native iOS and Android apps, you can provide customer support from anywhere in the world where there’s a WiFi or data connection.
Save Money with Improved Team Efficiency
Resolve support tickets quickly and easily by giving your support team all the organizational, workflow and automation tools that will save them time and you money.