Be Social

Support that’s there no matter how your customers prefer to communicate. Cayzu seamlessly integrates into your email websites social networks

No credit card. No contracts

The New Social Customer Service

No matter how prominently you display your customer service email address or phone number, customers are still likely to ask questions, share success stories, or file complaints on your social media.

Consumers are interacting more and more frequently with brands via social media. Even if your marketing team and your customer service team don’t currently overlap, incorporating customer service best practices into your social media strategy is important.

In Comes Cayzu, Social Enabled, Help desk Solution

Let’s face it. Your customers are already talking about you on social media and any unanswered comments can have a snowball effect on your business.

A social media enabled help desk solution will save you time and keep your customers happy. Agents won’t have to juggle between multiple social media profiles, screens and mailboxes to provide support and resolve issues. With Cayzu Help Desk Software, you can respond to comments from Twitter from a single portal. This saves you time and keeps you engaged with your customers.

Your customers will love it

56% of customers feel a stronger connection with a company when they interact through the social web..

Your agents will love it

Turn all customer feedback, questions, love and screams into help tickets automatically. Never miss another post again..

And you’ll love it

At Cayzu we focus on making life better for both you and your customers. You smiling makes us happy!

Some of our awesome features

Fight Email Clutter

Fully branded portal

Intuitive and fast

Workflow that makes sense