What's New @ Cayzu Help Desk

Single Sign On (SSO) and 5 Other New Cayzu Help Desk Features

The Cayzu Help Desk team is excited to announce our latest update The release includes: Quickly attach screenshots/images on ticket replies View/Modify HTML for Email Templates and Email Signatures Simple …

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social media

3 Effective Ways to Combat the Decline in Social Media Customer Service

Cayzu wants you to not only have an effective helpdesk to provide your customers with exemplary service, we also want to keep you up-to-date on the latest news in the …

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What's New @ Cayzu Help Desk

Focus on ease of use and speed – 4 new Cayzu Help Desk Releases

The Cayzu Help Desk team is excited to announce our latest update The release includes: Quickly search and add knowledge base article links when replying to customers Quickly export tickets …

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Knowledge is power

How to Manage Your Knowledge to Grow your Power

Knowledge is indeed power, especially when it comes to beating your competitors. Cayzu creates customer support software to help you harness that knowledge, but there’s even more you can do …

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Trickle down effect of Customer Service

The Trickle-Down Effect of Customer Service

The most powerful of empires require equally powerful rulers who are able to inspire and lead. While you may not seek to have a business empire, you can still model …

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What's New @ Cayzu Help Desk

“Enhanced Security”, new features and more customization

The Cayzu Help Desk team is excited to announce our latest update The release includes: Ability to White-list Access for Agent and End-User Portal using IP address Ability to add …

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