Customer service needs

Keeping Up With Customers’ Changing Needs – Are You Ready?

The many dimensions of company growth can be driven by a range of factors, including new and evolving customer needs. Often, a company discovers that helpdesk infrastructure is inadequate to …

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SEO

Top 4 SEO Strategies for Small Businesses

Being a small brand doesn’t negate you from the benefits of SEO. In fact, you can even begin to compete with bigger brands when you optimize your website. Big brands …

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Gartner 2017 Pacesetters Software Advice badge

Cayzu is recognized as a FrontRunner for Help Desk on Gartner’s 2017 Software Advice Quadrant

We are proud and excited to announce that Cayzu Help Desk was recognized as a FrontRunner for Help Desk software on Software Advice, powered by Gartner Methodology. With a Capability …

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What's New @ Cayzu Help Desk

Automation using Custom Fields & More – New @Cayzu Help Desk

The Cayzu Help Desk team is excited to announce our latest automation feature release! The update includes: Ability to use Assignment Rules on Custom Fields New Exportable Data Points New …

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Effective Ways to Surpass Your Competition by Improving Your Customer Service

5 Effective Ways to Surpass Your Competition by Improving Your Customer Service

There are several things you can do improve your overall business in order to compete with your competition, but few of those methods are as powerful as improving your customer …

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Customer experience

Imbuing “Experience” Within the Customer Service Experience

We live in a world that’s more automated and electronic than ever, and that’s especially true when it comes to advanced customer service software. Cayzu is here to remind you …

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