Why Cayzu?

Find out how Cayzu is different, why others choose us, about our popular help desk features and what reviews are saying.
No credit card. No contracts

Why small businesses choose Cayzu

Here are the top five reasons.
  • Much easier Customer experience

    Cayzu works similar to your manual email method but with the automation and intelligence to help you be more productive and responsive to your customers.

  • Designed for small and mid-sized businesses

    up to 100 users, Cayzu is optimized for your organziation, costs less and takes less time to train your team.

  • Multi-brand

    Support for multiple brands is part of Cayzu workflow, without the need to connect multiple accounts.

  • Automation

    Cayzu’s automated assignment rules are easily integrated into your existing workflows.

  • Self-service

    Create self help Consumer Portal as part of your multiple branding setup that is integrate with the help desk.

How many agents on your team?


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  • Email channel
  • Social channels
  • Basic knowledge base
  • Web widget


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Basic, plus…

  • Automation rules
  • App integrations
  • Time tracking
  • Custom domain mapping
  • Collision detection


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Team, plus…

  • Multilingual content
  • Reports & dashboards
  • SLAs & business hours
  • Single sign-on
  • Custom fields
  • Asset management
  • Multiple ticket forms
  • CSAT surveys


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Pro, plus….

  • Custom agent roles
  • Multi-brand support
  • Custom ticket views
  • Agent round robin
  • Ticket dependencies
  • Rest based API


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Enterprise, plus….

  • IP whitelisting
  • 99.9% uptime SLA
  • Custom license agreement*

Want even lower costs and/or don’t like “per agent” pricing?

Our Freedom Plan is a fixed price of $469 per month for up to 70 agents when paid annually. All features are included. For monthly billing, contact us for more details.


Want to find out more? See features or find out why customers love Cayzu.

How does the 14-Day free trial work?

Sign-up and get access immediately to all features for 14 days. Easily upgrade the account after the trial to any plan of your choosing.

What payment methods are accepted?

Monthly billing requires a credit card. We can accept check, wire, credit card or PayPal for annual billing..

Can I upgrade anytime?

Yes. Cayzu is a pay-as-you-go service. You can upgrade, downgrade or even
cancel at any time. There is never a cancellation fee!

Can I setup multiple brands in one account?

Yes! Cayzu can support unlimited brands setups with our Enterprise and above plans.