Straight forward pricing with no hidden fees
Cayzu’s straight forward help desk pricing is perfect for SMBs looking to enhance their customer service.
- PRICING
- Annual price
- Monthly price
- AGENT HELP DESK PORTAL
- Ticketing system
- Quick response (Canned answers)
- Internal agent note support
- Automated rules
- SLA
- Time tracking
- Custom forms
- Custom fields
- Custom list
- Split/Merge tickets
- Private FAQs
- Assume agent identity
- Assignment Rules
- Manage Due Dates
- Multiple Groups
- Custom Roles / Permissions
- Forward to 3rd party
- Agent Collision
- Round Robin
- Multiple Mailboxes
- Asset Management
- IP White-List
- CUSTOMER SELF-SERVICE
- Fully indexed search
- Ticket creation via email
- Support Widget
- Multi brand support
- Multi product support
- Custom SSL certificates (one free)
- Attachment sizes
- BRANDING
- Advanced rebranding & customization
- Use your own Avatar for a personal touch
- Custom Host mapping (use your own domain)
- REPORTING
- Standard reports
- Advanced reports
- Subscribe to tickets, products, tags
- SECURITY & STORAGE
- Standard audit log
- Advanced audit log
- Single Sign On (SSO)
- Active Directory
- SSL for subdomains of Cayzu
- SSL for Custom Domain (one free)
- Hosted on private servers in a state of the art, 24/7 monitored data center with the latest firewall, security and protection.
- Mobile
- API+INTEGRATIONS
- Rest based API
- Support widget code
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