Major New Cayzu Help Desk Release

The Cayzu Help Desk team is excited to announce our latest feature release! Here’s what’s included: Totally new Graphical User Interface (GUI) Ability to force time entry on tickets Ability to integrate with Shopify Ability to set tags on automation Ability to set a ticket screen refresh frequency Optimizations, bug fixes and other enhancements Totally […]

Preview – Major New Cayzu Help Desk Release!

We are PLEASED to give you a sneak peak of our upcoming release of our next version of Cayzu Help Desk! We’ve made it even EASIER to use Cayzu Help Desk by focusing on usability, consistency from screen to screen and a new fresh design! Here is a preview of SOME things that have changed: […]

New Android and IOS apps – New @ Cayzu Help Desk

The team is excited to announce our new mobile apps for both Android and Apple’s IOS. Here’s what’s included: New fresh look & feel Enhanced searching functionality Added better contact management support Added better custom field support Enhanced attachment support Overall performance improvements and bug fixes Download our latest apps here: Android & iPhone Get […]

New Automations, Enhanced Search & more – New @ Cayzu Help Desk

The Cayzu Help Desk team is excited to announce our latest feature release! Here’s what’s included: -Triggers (Automation)-Re-designed search-Ability to re-order Views-Ability to bulk delete suspended tickets -Expanded roles-Expanded ticket history-Enhanced quick add for contacts/companies-Enhanced image controls for the end-user portal-Added Quick Responses to Internal Notes-New API calls-Performance optimizations-Misc bug fixes and other optimizations Triggers […]