The Cayzu Help Desk team is excited to announce our latest feature update! Check it out below or watch our recap video. Here’s what’s included: New Layout for End-User Portal …
The pandemic may have initially changed how businesses operate, but ongoing trends suggest that work from home will continue as a solid alternative to in-office models. When your workforce is …
Oftentimes, clients looking for software solutions to provide support for end users have trouble finding what they’re looking for. This stems from vendors conflating terms for two distinct types of …
The Cayzu Help Desk team is excited to announce our update! Check it out below or watch our recap video. Here’s what’s included: Added a Multi-Function Send & Resolve button …
The Cayzu Help Desk team is excited to announce our latest feature release! Here’s what’s included: Totally new Graphical User Interface (GUI) Ability to force time entry on tickets Ability …
The team is excited to announce our new mobile apps for both Android and Apple’s IOS. Here’s what’s included: New fresh look & feel Enhanced searching functionality Added better contact …
The Cayzu Help Desk team is excited to announce our latest feature release! Here’s what’s included: -Triggers (Automation)-Re-designed search-Ability to re-order Views-Ability to bulk delete suspended tickets -Expanded roles-Expanded ticket …
The communication game has changed greatly in the last decade, and businesses have been faced with a choice of adapting or appearing obsolete. With the rise of social media, customers …
The Cayzu Help Desk team is excited to announce our latest feature release! Here’s what’s included: -Newly Revamped Android App-Expanded View Controls-Performance Optimizations-Misc bug fixes and other optimizations Newly Revamped …
Internal customer service is one of the most crucial aspects of a business. It is where you interact with your customers (fellow employees) and ensure that their experience would warrant their loyalty to the company in the long run.