Secure data protection
Why small businesses choose Cayzu
Here are the top five reasons.
1
Much easier Customer experience: Cayzu works similar to your manual email method but with the automation and intelligence to help you be more productive and responsive to your customers.
2
Designed for small and mid-sized businesses up to 100 users, Cayzu is optimized for your organziation, costs less and takes less time to train your team.
3
Multi-brand: Support for multiple brands is part of Cayzu workflow, without the need to connect multiple accounts.
4
Automation: Cayzu’s automated assignment rules are easily integrated into your existing workflows.
5
Self-service: Create self help Consumer Portal as part of your multiple branding setup that is integrate with the help desk.
How many agents on your team?
- Basic
$4
per agent
per month- Email channel
- Social channels
- Basic knowledge base
- Web widget
- Team
$9
per agent
per monthBasic, plus…
- Assignment rules
- App integrations
- Time tracking
- Custom domain mapping
- Pro
$19
per agent
per monthTeam, plus….
- Multilingual content
- Reports & dashboards
- SLAs and business hours
- Single sign-on
- Custom fields
- Asset management
- Multiple ticket forms
- CSAT surveys
- Enterprise
$29
per agent
per monthPro, plus….
- Custom agent roles
- Multi-brand support
- Portal customization
- Custom ticket Views
- Agent round robin
- Ticket Dependencies
- Rest based API
- Enterprise Plus
$39
per agent
per monthEnterprise, plus….
- IP whitelisting
- 99.9% uptime SLA
- Custom license agreement*
Want even lower costs and/or don’t like “per agent” pricing?
Our Freedom Plan is a fixed price of $469 per month for up to 70 agents when paid annually. All features are included. For monthly billing, contact us for more details.
Want to Compare Features.
ALL PAID PLANS INCLUDE
Want to find out more? See features or find out why customers love Cayzu
How does the 14-Day free trial work?
Sign-up and get access immediately to all features for 14 days. Easily upgrade the account after the trial to any plan of your choosing.
What payment methods are accepted?
Monthly billing is credit card only. We can accept check or PayPal for annual
billing.
Can I upgrade anytime?
Yes. Cayzu is a pay-as-you-go service. You can upgrade, downgrade or even
cancel at any time. There is never a cancellation fee!
Can I setup multiple brands in one account?
Yes! Cayzu can support unlimited brands setups within the same account.
Try all features for free. No credit card, contract or obligation.
Help Desk Software Tips
- CRM - Start With The Customer June 26, 2019When considering a CRM solution of any kind, always start with the needs of the customer and their expectations before looking at technology as the solution. Remember technology gives you the tools to enhance the customer interaction but it needs to be in line with what customers want and expect from your company.
- Consistent Channel Strategy June 25, 2019Last week, a VP of a major international business told us how he tried to order some goods over the net from a well known brand name. After completing his shopping he proceeded to the on-line checkout, his order was refused as he was not allowed to ship to a different address other than his […]
- How long have you worked here? June 24, 2019Here is a great and simple idea to help your staff get to know each other and also help recognize staff who have been with the company some time. It works where you have staff who work at the same desk every day! Create chair back stickers that have their name and also how many […]
- Name/Extension June 23, 2019Today, when I call a large company I expect to be put through to a large contact center. I also expect that I may need to speak to several different people to resolve a query or complete a transaction. Make it easier for customers like me and allow agents to give out their name or […]