Customer Service Quotes

Quotes to inspire your team

Inspirational Customer Service Quotes


Steve Jobs

Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.

Nelson Boswell

Here is a simple but powerful rule: always give people more than what they expect to get.

Kevin Stirtz

Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them.

William H. Davidow

The longer you wait, the harder it is to produce outstanding customer service.

Benjamin Franklin

Well done is better than well said.

John Adams

If we do not lay out ourselves in the service of mankind whom should we serve?

Tony Allesandra

Being on par in terms of price and quality only gets you into the game. Service wins the game.

Doug Warner

In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away.

Michael LeBoeuf

Every company’s greatest assets are its customers, because without customers there is no company.

Thomas Watson

If you don’t genuinely like your customers, chances are they won’t buy.

William H. Davidow

The longer you wait, the harder it is to produce outstanding customer service.

Sally Gronow

Good customer service costs less than bad customer service.

Horst Schulz

Unless you have 100% customer satisfaction…you must improve.

Laurie McIntosh

You are serving a customer, not a life sentence. Learn how to enjoy your work.

Stanley Marcus

Consumers are statistics. Customers are people.

Roger Staubach

There are no traffic jams along the extra mile.

Samuel Taylor Coleridge

Nothing is so contagious as enthusiasm.

Toby Bloomberg

Under promise and over deliver

Robert Half

When the customer comes first, the customer will last.

Robert Gateley

People expect good service but few are willing to give it.

Jeffrey Gitomer

Friendly makes sales – and friendly generates repeat business.

Ray Krock

If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.

Jeff Bezos, CEO Amazon.com

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

Stew Leonard

Rule 1: The customer is always right. Rule 2: If the customer is ever wrong, re-read Rule 1

Educational Customer Service Quotes


Japanese Proverb

Trust: The reputation of a thousand years may be undermined by the conduct of one hour.

Jim Rohn

A rose on time is more valuable than a $1,000 gift that’s too late

Lou Holtz

Do right. Do your best. Treat others as you want to be treated.

Rasheed Ogunlaru

Until you understand your customers – deeply and genuinely – you cannot truly serve them.

Funny Customer Service Quotes


Dave Kerpen

A brand not responding on Twitter is like hanging up the phone on customers. With millions watching.

Jerry Flanagan

Customers are like teeth. If you don’t take care of them they go away one by one until there are none

Doug Warner

In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away.

Anonymous

Customer service is not a department, it’s everyone’s job.