A Help Desk That Speaks Many Languages

Cayzu Help Desk bridges the gap for users who don’t speak English as a first language. Our help desk application offers your clients an interface that can be customized in their own languages and allows you to communicate effectively across the globe.

Cayzu Helpdesk customer support dashboard

Cayzu Help Desk: A Help Desk That Speaks Many Languages

Encouraging your clients to use the help desk ticketing system does not always get the results you want. Some users will always send you email, no matter how practical a tracking system is for both you and the client. This hurdle is even higher when you work in a multilingual enterprise. If your organization includes clients that do not speak English as a first language, a help desk support portal with an English interface will not only discourage use, but make it impossible for some of your clients.

Cayzu Help Desk bridges the gap for users who don’t speak English as a first language. Our help desk application offers your clients an interface that can be customized in their own languages and allows you to communicate effectively across the globe.

A Help Desk That Speaks to All Your Clients

A help desk application that is designed to meet individual needs is not just good for your clients. It benefits you when your tickets are entered correctly and you can clearly understand the task. If you cannot comprehend the priority level and troubleshooting necessary to address a ticket, it can cost both you and your client in time and frustration.

Cayzu Help Desk lets your clients view the support portal in their own language. Our application includes a variety of different languages so that you can reach your clients anywhere.

The list of languages we support:

• English
• French
• Spanish
• Russian
• Dutch
• German
• Italian
• Catalan
• & more

Need another language? Let us know and we will gladly add it for you in our next release. Just email support@cayzu.com.

Multilingual Support for Your Work

You need language support, too, and Cayzu Help Desk includes features that make communications clear for both you and your clients. The application includes built-in email parsing so tickets are displayed correctly.

Get Multilingual Support From an Innovative Help Desk Application

Don’t let a language barrier cause frustration or wasted time for you or your clients. You can encourage your global clients to use your ticketing system and communicate your progress effectively. Cayzu Help Desk lets your clients reach you in their native language and offers you features for clear communication.

Cayzu Helpdesk mulit language settings

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