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Support Widget Integration
Support widget made easy
Through a support widget, Cayzu allows you to integrate helpdesk submission forms directly onto your website, as well as on third-party pages and portals. When clients cannot easily locate tech support on your website, they’re less like to submit a problem. Support widgets make reporting issues simpler for your clients, providing more information to your helpdesk.
Cayzu provides the coding for dashboard-integrated support widget on your website that automatically converts submissions into active tickets. The client enters the necessary information, and your helpdesk team receives a notification on the dashboard. Direct communication with your client lets your support staff take immediate action to address the issue as hand and work toward building a better performing website.
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