A Gmail (or Email) Alternative
Multiple User Logins
When you have a single email address for support, one of the largest disadvantages of Gmail is being forced to share a login with your coworkers. With our model, users are able to save their own individual preferences within their login, which creates a more efficient workflow for each person. Within each ticket, everyone’s actions are properly accounted for with our unique multiple-user interface.
The Ability to Assign Tickets
Adding Comments
If you need to collaborate with other users on a support request, Cayzu has you covered. Other agents are able to add comments and reply to threads within the ticket, and our superior privacy settings only allow allocated users to see them. Our interface arranges all comments chronologically, which simplifies discussions and highlights the most relevant content.
Searches Made Easy
If you feel like you are constantly typing the same email over and over again, we solve your problem by allowing users to save frequently typed replies as quick responses. With a single click, you can send your response and easily search for them again in the future. We also provide an additional interface to add, edit, or delete your quick responses, which keeps your listing clean and uncluttered.
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Try All Features For Free.
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