CAPTCHA, Sorting Articles and More – New @ Cayzu Help Desk

The Cayzu Help Desk team is excited to announce our latest feature release!

Here’s what’s included:

-Ability to sort Articles (FAQs)
-Ability to enable CAPTCHA on the end user portal
-Ability to set style sheets for articles
-Ability to select Internal Note or External Reply by default
-New API call
-Search improvements
-Performance improvements

Ability to sort Articles (FAQs) : Through the articles tab you will now be able to sort your articles; folders, sub folders & the articles themselves.


Ability to enable CAPTCHA on the end user portal: Want to stop spammers in their tracks? You can now enable Google’s CAPTCHA on your forms hosted on your end-user portal.



Ability to set style sheets for articles: Customize the look and feel of your articles (FAQs) by using your own custom style sheet.

Ability to select Internal Note or External Reply by default: We’ve added the ability to choose your agent’s default reply method when answering support tickets.

New API call: We’ve expanded the API calls for retrieving Assets categories and assets through the API.

Search improvements: We’ve improved search to make it easier to find what you are looking for.

Performance improvements: We’ve increased overall performance and speed through various optimizations.


Get started today! Cayzu Help Desk is easy to get started with. Just sign up for our no obligation, no credit card trial at: www.cayzu.com/sign-up .

Need more information? Not a problem. Schedule a live demo today!

We look forward to your feedback as you use Cayzu Help Desk!

Cayzu Helpdesk – Make your customers happy!

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