Out of the gate, Cayzu Help Desk offers a wildcard SSL cert for all users that utilize a end-user customer portal on a cayzu.com domain (example: yourcompany.cayzu.com). This is valid for all Cayzu Help Desk plans as long as you continue to use the default Cayzu company URL that you used at sign up (example: yourcompany.cayzu.com). This is great news for customers that don’t mind using a subdomain of Cayzu to provide support but not great for users that want to encrypt their own domain (example: support.yourcompany.com ). Don’t worry, we know have a solution!
Introducing SSL’s for custom domains! Cayzu Help desk now allows you to fully encrypt all communication from your end-user portal even if you are using your own custom domain! Cayzu uses TLS 1.2 & 256bit encryption instead of TLS 1.1 & 128bit for maximum security. And the best part is that one free SSL certificate is included in our PLUS & FREEDOM plans at no extra cost to you! Simply reach out to firstname.lastname@example.org to get your SSL cert enabled.
Did you know: *SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral.
May the 4th (force) of security be with you! Cayzu the secure help desk solution.