“The small but powerful update”. 4 New Cayzu Help Desk Features
The Cayzu Help Desk team is pleased to announce its latest software update which includes tons of great new features!
Here’s what’s been released:
- Ability to show the source of the reply in the agent portal
- Improved Search Capabilities (agent and end user portal)
- Ability to show inline images in the customers responses sent in via email.
- Ability to capture who is being CC’d on a ticket and use new email templates to send them confirmation emails.
- & More (See the new features live on Youtube!)
Ability to show the source of the reply in the agent portal: Now you can quickly see how a reply was added to the system.
View the reply source
Improved Search Capabilities (agent and end user portal): Find what your looking for easier, with the new search page.
Improved Search Capabilities
Ability to show inline images in the customers responses sent in via email: See the images your customers paste inline via the ticket replies.
Capture inline images in the ticket replies
Ability to capture who is being CC’d on a ticket and use new email templates to send them confirmation emails: Inform the right people on each ticket reply without having to enter them as a CC.
Ability to capture who is being CC’d on a ticket
Get started today! Cayzu Help Desk is easy to get started with. Just sign up for our no obligation, no credit card trial at www.cayzu.com/sign-up .
We look forward to your feedback as you use Cayzu Help Desk!
Cayzu Helpdesk – Make your customers happy!
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