Retaining current customers is of paramount importance to any company operating in the business-to-business sector, as it can be much cheaper to keep a customer than acquire a new one. …
The Cayzu Help Desk team is excited to announce our latest feature release! Here’s what’s included: Newly re-designed & revamped end-user customer portal Ability to create folders & sub folders …
Customers are the lifeblood of any company, as the revenue from repeat business is vital to survival. When it’s time to expand your team of customer-facing personnel, you should be …
Small business owners have 18 months on average to turn a solid profit. That might seem as if it’s a long time, but you should never rest on your laurels. …
The Cayzu Help Desk team is excited to announce the release of our latest features – Role & Reports plus more! New Role – Ability to Hide Recent Activity Automatic …
The Cayzu Help Desk team is excited to announce our latest feature release! New look & feel for the Agent Portal (Phase 1) Round Robin (Automatic distribution of tickets) Enhanced …
As technology continues to change, some businesses are falling behind. Sometimes the lack of technology updates within small businesses is due to concerns over security, outages, and expenses. What exactly …
Marketing has the potential to be the biggest expense on your monthly or annual operational budget but there is no denying that this is also one of the most valuable …
Small business owners might own and operate companies with a handful of employees, but these hard-working people never think small. As large as your dreams might be, you have to …
The many dimensions of company growth can be driven by a range of factors, including new and evolving customer needs. Often, a company discovers that helpdesk infrastructure is inadequate to …