What we can learn from others mistakes

Lessons Small Business Owners Can Learn From the Mistakes of Others

Every business expert started as a novice, and every ruling enterprise business began as a smaller company that many people may not have known much about. Here at Cayzu, we not …

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Chaos

How to Avoid Customer Service Chaos

It’s a well-known fact that humans disappoint each other all of the time. Sometimes it’s done intentionally, others time it’s not. No matter the situation or event in which the …

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Track your expenses

4 Ways to Make Small Business Expense Tracking Easier

Although it is a common occurrence to see piles and piles of receipts in the corners of small businesses everywhere, that’s only a small portion of receipts that business owners …

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Cayzu Helpdesk v2.6.1-v1b

The Small But FAST Cayzu Help Desk Release!

The Cayzu Help Desk team is pleased to announce its newest software update which is packed with a great speed improvement and a new language! Here’s what’s been released: Dramatic …

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Criminal Customer Service

Why Cybercriminals Are Becoming More Customer Service Oriented

Ransom-ware and cyber security theft is on the rise. In just the last few years alone, there has been a significant increase in the amount of cyber crime going on …

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Cayzu Helpdesk v2.6

The “Small”, “Big” Update! 10 new Cayzu Help Desk Features and Functions

The Cayzu Help Desk team is pleased to announce its newest software update which is packed with over 10 new features and functionality! Here’s what’s been released: Cascading Dependent Fields …

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Customer service

5 Ways to Transform Your Company’s Customer Service

If you are pondering what level of quality your organization’s customer service should be at, perhaps this blog can be of value to you. According to a 2014 mystery shopping …

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Customer experience

Why Investing In “Experience” Within the Customer Service Experience is Important

We live in a world that’s more automated and electronic than ever, and that’s especially true when it comes to advanced customer service software.  Technology makes it easy for us …

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Cayzu Help Desk Earns The 2015 Rising Star Award

Cayzu Help Desk Earns The 2015 Rising Star Award from FinancesOnline Review Site!

Cayzu Help Desk was recently reviewed by FinancesOnline — a website that lists and discusses various accounting, CRM, and B2B software services in an effort to supply business owners with …

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Starting a Small Business

Starting a Small Business? Here Are 7 Tips to Get You Rocking!

A lot of people have thought about starting a small business at one point or another, but unfortunately most of them aren’t quite sure where to begin. This is especially …

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