Entries by Sam

The Next Big Release: 15 New Cayzu Help Desk Features

The Cayzu Help Desk team is pleased to announce its newest software update which is packed with over 15 new features and functionality! Here’s what’s been released: Custom Groups iPhone Agent App Custom Agent Roles Integration into Harvest (Time & Billing) Integration with LiveChat (Chat) Integration with Olark (Chat) Integration with Tawk.to (Free Chat) Custom […]

Cayzu Helpdesk – Make your customers happy!

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The Time & Billing Release: 5 new Cayzu Help Desk Features

The Cayzu Help Desk team has done it again with our newest software update which we have coined the “Time & billing ” release. Cayzu’s latest release includes five new features & enhancements that mostly all relate to time & billing 🙂 Here is what’s been released: Ability to set a billing rate at both […]

Cayzu Helpdesk – Make your customers happy!

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Automated Assignment Rules and 15 Other New Cayzu Help Desk Features

One of Cayzu’s unique strengths is our deep understanding and appreciation for our customers.  We go above and beyond by listening and translating their needs into a great solution.  This is at the core of what we do each and every day. This is why we are pleased to announce our next version of Cayzu […]

Cayzu Helpdesk – Make your customers happy!

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How to Choose the Best Help Desk Software for Your Small Business

Cayzu wants to provide you with the absolute best in online help desk software, but we also realize that it can be difficult finding just the right customer service software for your business. Thankfully, we’ve provided you with a few of the most essential components to help you make your decision in finding the best […]

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Custom Fields and 12 Other New Cayzu Help Desk Features (plus a sneak peak of what’s next)

Our customers asked and we listened! We have just released Cayzu Help Desk v2.1.0 – a new version of our cloud based help desk solution with over 13 new features! There have been several changes to the product and I’d like to show off some of the more important new help desk features and improvements. […]

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What’s Better Than Free Help Desk Software? Not much that we can think of!

At Cayzu, we understand what it’s like to start a new business. Personally, I often think of small businesses as fish in a pond full of hooks. Numerous service providers and vendors will to hook you with a free product, reel you in, club you over the head, and fry your lifeless business in a […]

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9 Awesome New Cayzu Help Desk Features (plus a sneak peak of what’s next)

We have just released Cayzu Help Desk v2.0.1 – a new version of our cloud based help desk solution. There have been several changes to the product and I’d like to show off some of the more important new help desk features and improvements. A newly beautified dashboard: Our new dashboard and guided tour makes […]

Cayzu Helpdesk – Make your customers happy!

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