Gartner 2017 Pacesetters Software Advice badge

Cayzu is recognized as a FrontRunner for Help Desk on Gartner’s 2017 Software Advice Quadrant

We are proud and excited to announce that Cayzu Help Desk was recognized as a FrontRunner for Help Desk software on Software Advice, powered by Gartner Methodology. With a Capability …

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What's New @ Cayzu Help Desk

Automation using Custom Fields & More – New @Cayzu Help Desk

The Cayzu Help Desk team is excited to announce our latest automation feature release! The update includes: Ability to use Assignment Rules on Custom Fields New Exportable Data Points New …

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Effective Ways to Surpass Your Competition by Improving Your Customer Service

5 Effective Ways to Surpass Your Competition by Improving Your Customer Service

There are several things you can do improve your overall business in order to compete with your competition, but few of those methods are as powerful as improving your customer …

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Customer experience

Imbuing “Experience” Within the Customer Service Experience

We live in a world that’s more automated and electronic than ever, and that’s especially true when it comes to advanced customer service software. Cayzu is here to remind you …

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Online marketing

7 Tips to Get the Most Out of Your Online Marketing

The Internet may still be young, but online marketing is imperative to a highly successful businesses. Especially for small companies, a quality web presence can increase revenue and profit by …

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whats new at Cayzu Help Desk

The Last 2016 Update! 11 New Cayzu Help Desk Features

The Cayzu Help Desk team is excited to announce our latest feature release! The update includes: Ability to export the General Summary Report to Excel Ability to export the Tickets …

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pizza_small

The Pizza Analogy. Customer Experience: More Than Just Customer Service

Too many organizations only think about the service they are providing rather than what experiences their customers are having. It’s easy to focus on customer service without considering the bigger …

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What's New @ Cayzu Help Desk

Integration into Slack & More – Cayzu Help Desk

The Cayzu Help Desk team is excited to announce our latest software update! The update includes: Integration into Slack Multiple optimizations for Internet Explorer 11 Multiple optimizations for exporting ticket …

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Successful small business

7 Tips to Ensure That Your New Small Business is Successful

A lot of people have thought about starting their own business at one point or another, but unfortunately most of them aren’t quite sure where to begin. This is especially …

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Obvious customer service steps

5 Obvious Customer Service Lessons That We Sometimes Forget

Effective customer service is integral to any organisation trying to build a positive reputation and gain repeat customers. Some companies have struggled with truly caring for their customers in the …

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