Cayzu Help Desk Release

Integrated Customer Satisfaction Surveys & 7 other Cayzu Help Desk New Features

The Cayzu Help Desk team is excited to announce our latest feature release! Here’s what’s included: Integrated customer survey (CSAT) Integrated customer survey reporting Added ADFS 3.0 SSO support Added …

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Tips for Lasting Success in the Tech Industry

Businesses that specialize in customer service software can sometimes have a long road ahead of them when it comes to thriving and maintaining their handhold in the business sector. For …

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Small Business HR Mishaps to Sidestep

During the startup phases of getting your new business up and running, be sure you don’t neglect the finer parts of operating a business, like your human relations department. And …

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Cayzu Help Desk - What's new

Mobile Responsive End-User Portal + 7 Other New Cayzu Help Desk Features

The Cayzu Help Desk team is excited to announce our latest feature release! Here’s what’s included: Enhanced Mobile Friendliness for the End User Portal Added the ability to export contacts …

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Pitfalls That Hamper Your Small Business Growth

If you’ve never started your own small customer support software business before, you can expect to make more than a few mistakes along the way. That being said, there are …

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What's new @ Cayzu Help Desk

Newly Revamped Multi-Ticket Screen + 7 Other New Cayzu Help Desk Features

The Cayzu Help Desk team is excited to announce our latest feature release! Here’s what’s included: Newly revamped multi-ticket screen Integration into SAML 2.0 (enhancing SSO) Enhanced SSO to now …

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Boost Your Small Business by Boosting Your Small Business Work Environment

Boost Your Small Business by Boosting Your Small Business Work Environment As a small business owner, you’ve already got plenty of obstacles in front of you when it comes to …

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How Do You Compete When the Largest Online Retailer Is Bent on Taking Over the World?

There shall be no name-dropping. Unless you’ve been living under a rock, you know the name of the largest online retailer. Years ago, mom-and-pop shops threw their collective arms up …

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What's New @ Cayzu Help Desk

New Single Ticket Screen & 4 other Cayzu Help Desk Features

The Cayzu Help Desk team is excited to announce our latest feature release! Here’s what’s included: Newly designed single ticket screen Ability to create TAGS on the fly Ability to …

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How to Keep Repeat Customers

Retaining current customers is of paramount importance to any company operating in the business-to-business sector, as it can be much cheaper to keep a customer than acquire a new one. …

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