Help Desk Software Increases Remote Productivity
July 25, 2022
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To get into the holiday spirit we thought it would be fun to re-write the famous 12 days of Christmas song. We hope you enjoy the “12 days of Bad Customer Service” …
No matter the size of your company, some of your customers will be more profitable than others. Although it can be tempting for business owners to focus their attention and …
I will be the first to admit that I’ve had a long and not so happy experience of dealing with a variety of web hosting companies in my life. And …
Many small businesses rely on email to keep track of their customer help desk functions, rather than using a dedicated help desk ticket tracking system. Although email might seem simpler, ticket …
The Cayzu Help Desk team has done it again with our newest software update which we have coined the “Time & billing ” release. Cayzu’s latest release includes five new …
When we say not to always believe your customers, we aren’t implying that your customers are lying or that they’re bad people by their very nature. What we are saying …
When customers can’t reach your company—or get an immediate response—through traditional channels such as your main phone number, help desk, or email address, they typically turn to your social media …
One of Cayzu’s unique strengths is our deep understanding and appreciation for our customers. We go above and beyond by listening and translating their needs into a great solution. This …
All good things must come to an end and so does this 3 part series we call, The Complete Customer Acquisition Guide for Cash Strapped Start ups and Small Businesses. …
Social media is more than just a way to market your company; it is a platform to have a two-way conversation with your patrons and should be part of your …
