Cayzu wants to provide you with the absolute best in online help desk software, but we also realize that it can be difficult finding just the right customer service software …

Cayzu offers help desk software to streamline your customer service, but we also want to help you learn how to better take care of your customers even if you don’t …

To celebrate our upcoming Canadian Thanksgiving holiday, the team here at Cayzu Help Desk thought it would be fun to create a second recap of some of our past favorite …

All businesses start with a light bulb going off in someone’s head and after a lot of never ending hard work a product is released. Now comes the hardest part, …

Rather than view Twitter as another way to pass the day, here at Cayzu we recommend that you look at it more as a powerful resource to help with your …

Our customers asked and we listened! We have just released Cayzu Help Desk v2.1.0 – a new version of our cloud based help desk solution with over 13 new features! …

All great products and services start with an idea.  From the idea comes the prototype written on a napkin and after a lot more hard work the product is released.  …

Customer service basics are virtually free. Ask employees to be polite to customers when providing telephone support, even if customers are not in the most rational state. Make it a …

Trying to make a quick buck is just that, trying to make a quick buck. You can amp things up with free customer support initiatives, but it might not have …

At Cayzu, we understand what it’s like to start a new business. Personally, I often think of small businesses as fish in a pond full of hooks. Numerous service providers …