Are You Maximizing Your Customer Service on Social Media?

Technology allows companies to have more interaction with clients than ever before in history, and this comes with positives and negatives. Online forums are available at any hour of the …

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Cayzu Help Desk Release

Integrated Customer Satisfaction Surveys & 7 other Cayzu Help Desk New Features

The Cayzu Help Desk team is excited to announce our latest feature release! Here’s what’s included: Integrated customer survey (CSAT) Integrated customer survey reporting Added ADFS 3.0 SSO support Added …

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Tips for Lasting Success in the Tech Industry

Businesses that specialize in customer service software can sometimes have a long road ahead of them when it comes to thriving and maintaining their handhold in the business sector. For …

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Small Business HR Mishaps to Sidestep

During the startup phases of getting your new business up and running, be sure you don’t neglect the finer parts of operating a business, like your human relations department. And …

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Cayzu Help Desk - What's new

Mobile Responsive End-User Portal + 7 Other New Cayzu Help Desk Features

The Cayzu Help Desk team is excited to announce our latest feature release! Here’s what’s included: Enhanced Mobile Friendliness for the End User Portal Added the ability to export contacts …

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Pitfalls That Hamper Your Small Business Growth

If you’ve never started your own small customer support software business before, you can expect to make more than a few mistakes along the way. That being said, there are …

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What's new @ Cayzu Help Desk

Newly Revamped Multi-Ticket Screen + 7 Other New Cayzu Help Desk Features

The Cayzu Help Desk team is excited to announce our latest feature release! Here’s what’s included: Newly revamped multi-ticket screen Integration into SAML 2.0 (enhancing SSO) Enhanced SSO to now …

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Boost Your Small Business by Boosting Your Small Business Work Environment

Boost Your Small Business by Boosting Your Small Business Work Environment As a small business owner, you’ve already got plenty of obstacles in front of you when it comes to …

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How Do You Compete When the Largest Online Retailer Is Bent on Taking Over the World?

There shall be no name-dropping. Unless you’ve been living under a rock, you know the name of the largest online retailer. Years ago, mom-and-pop shops threw their collective arms up …

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What's New @ Cayzu Help Desk

New Single Ticket Screen & 4 other Cayzu Help Desk Features

The Cayzu Help Desk team is excited to announce our latest feature release! Here’s what’s included: Newly designed single ticket screen Ability to create TAGS on the fly Ability to …

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