Knowledge is power

How to Manage Your Knowledge to Grow your Power

Knowledge is indeed power, especially when it comes to beating your competitors. Cayzu creates customer support software to help you harness that knowledge, but there’s even more you can do …

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Trickle down effect of Customer Service

The Trickle-Down Effect of Customer Service

The most powerful of empires require equally powerful rulers who are able to inspire and lead. While you may not seek to have a business empire, you can still model …

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What's New @ Cayzu Help Desk

“Enhanced Security”, new features and more customization

The Cayzu Help Desk team is excited to announce our latest update The release includes: Ability to White-list Access for Agent and End-User Portal using IP address Ability to add …

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Boost your business

6 Ways to Boost the Customer Service Capabilities of Your Small to Medium Business

As the owner of a small- to medium-sized business, it’s essential that you use every tool at your disposal to take proper care of your customers. While Cayzu is here …

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What's New @ Cayzu Help Desk

“Cayzu got faster!” and 2 New Cayzu Help Desk Features

The Cayzu Help Desk team is pleased to announce its latest software update which includes some speed improvements and some new features! Here’s what’s been released: Ability to set the mailbox …

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What's New @ Cayzu Help Desk

“The small but powerful update”. 4 New Cayzu Help Desk Features

The Cayzu Help Desk team is pleased to announce its latest software update which includes tons of great new features! Here’s what’s been released: Ability to show the source of the …

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Enable Customer Self-Service So You Have More Time to Play Pokemon Go

Enable Customer Self-Service So You Have More Time to Play Pokemon Go

As the market becomes more and more crowded with competing goods, consumer expectations for customer self-service are reaching new astronomical levels that no one could have ever expected. What’s worse, …

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Let us help you

5 Ways a Help Desk Helps You Help Them

Have you ever wondered why so many people are switching from email to a help desk solution? Here are 5 ways a cloud based help desk solution helps you help …

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What's New @ Cayzu Help Desk

The “Fine Tune” Update. 6 New Cayzu Help Desk Features

The Cayzu Help Desk team is pleased to announce its latest software update which includes tons of great new features! Here’s what’s been released: Ability to set the starting text for …

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Cayzu help desk supports SSL

Get The Strongest Encryption Ever With Cayzu – Now Includes 256-Bit SSL encryption

Out of the gate, Cayzu Help Desk offers a wildcard SSL cert for all users that utilize a end-user customer portal on a cayzu.com domain (example: yourcompany.cayzu.com).  This is valid for …

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